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What Is This? And What I Must Do?


Andrew™

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Hello guys.
2 days ago a preson have buy some files by me.
i give him the files and he give me the money...
After trade, i log out.
But yesterady paypal sends me an e-mail.
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Sender’s name: the name of member
Sender’s email: the e-mail of member
Transaction ID: ID

Transaction date: Dec 8, 2013
Transaction amount: 27.70 EUR
Your transaction ID: id
Case number: number

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need. 
4. You can either fax or upload your documents to us.


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What i must do?
thanks.
 

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You can see here all payment status glossary. https://www.paypal.com/gr/cgi-bin/webscr?cmd=xpt/Help/popup/StatusTypes

 

so..

 

Placed
  • Part of your available PayPal balance is being held temporarily while this payment is processed. Once the purchase is complete, we'll release the hold and use the money for the payment.
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Vindred have inform me for the money...
a person that have give to him 300e to make the exchanges has do something.
so all trades and items that vindred have buy, have come back, so the person is -300 paypal balance.
that's why Maxtor has ban him..

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  • 3 weeks later...
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