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unsimple

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About unsimple

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    unsimple.com

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    Bulgaria

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  1. Your comments above only serve to confirm my words about the lack of competence among the participants in this discussion. You posted a screenshot of a logo, although the full and actual version of the logo is presented in the same post. Please be more attentive. @Ave or is it also necessary to explain that the logo, the screenshots that you made, were used at the initial stage, when the main and unique logo was not ready? Facepalm You mention that the language on the site is sometimes in Russian and sometimes in English. I understand you're used to working with outdated technologies where there is no admin panel to edit text. However, we provide such a feature, and all texts can be easily edited through it. Content filling and translation are the responsibility of the website administrator, not ours. Someone shared a link to a non-working website? You made a mistake here too. First, at the time this thread was created, the site was fully functional. Second, the current error is related to the web server or hosting, which, again, is outside our responsibility, but hosting admin, ask him about it. For those claiming that we sell "images" @Nightw0lf instead of websites – I advise you to carefully review our portfolio once again. Click on the links to the projects where we fully developed the websites, and see for yourself that they work perfectly, not just for a day, but for years. The complaint about us supposedly not completing the website. The project was fully completed. If the clients had behaved appropriately and communicated politely, all corrections would have been made. But when only 1 out of 10 messages is constructive – sorry, that’s not part of our services. Regarding the refund: the clients requested a refund, and currently, the entire amount on our account is blocked. If PayPal decides in their favor, it will turn out that we completed the project, delivered it, and in the end, we’re the ones who got scammed. In that case, we will have to take legal action and hold the clients accountable for fraud. In conclusion, our work has been performed with full professionalism and adherence to the agreement. Unfortunately, it is clear that the client’s actions are driven by irrationality and an unwillingness to engage in fair and reasonable communication. We stand by the quality of our work and will take all necessary steps to protect our rights against any baseless accusations. Frankly, I did not expect to find such a large number of inattentive and unskilled individuals on this forum, leaving comments without even understanding the most basic facts.
  2. I want to clarify once again that everything ordered for the project has been completed: Logo: Website design and website itself: Wiki: WizardCP: https://unsimpleworld.com/work/talkingisland/talkingisland-wizardcp.mp4 Updater design: All these components were accepted by the client, and payment was made, albeit with a slight delay. Everything was successfully installed on the client's hosting. We would have no issues making further edits if we weren't treated so disrespectfully. Despite completing all the work, the client is now demanding a refund and creating negative posts on forums. So, who is really the scammer and cheater here? The answer is clear: it's the client. To those who are quick to criticize without having worked with us: remember, you may be in business today and gone tomorrow. We've been operating since 2006 and have seen our fair share of challenges. Unfortunately, the gaming industry is plagued with short-sighted individuals. For anyone questioning our integrity or calling us scammers, I urge you to review our portfolio, our extensive list of projects, and satisfied clients. There's no need to spread misinformation. As for those mentioning alternatives, feel free to explore them. We operate in an open market, but keep in mind that the best alternatives often end up working with us. In the end, you'll likely find yourself returning to us for your needs.
  3. Hello, respected forum members! The situation described by the original poster distorts the facts and misleads the forum participants. The primary goal of this post is to damage the reputation of our company, which has successfully been creating websites for gaming projects for 18 years, with over 500 completed projects. To clarify the situation, here are the exact facts: The order was placed in March 2024. The project was completed in May 2024. At that time, it was fully ready for installation, and we provided the client with proof of completion. The client confirmed this by paying the remaining balance. The completion time matches the estimate given at the time of the order. There was indeed a delay in the installation of the project, which lasted several weeks. This was due to force majeure circumstances within our team, of which the client was promptly notified. The project installation was completed in July 2024, which, according to the contract, is considered the delivery date of the project. After the installation, we requested additional information for the final setup, which we only received in early August 2024. The nearly month-long delay was due to the client's fault. The client also requested additional changes and revisions, which we completed free of charge as compensation. As of today, we have: A fully completed website, including additions and revisions A configured ACP and UCP system (WizardsP) A wiki prepared for activation It’s important to note that during the course of the project, one of the client's team members, specifically Belli L2, repeatedly engaged in inappropriate communication, including ethnic and racial insults. This behavior created a highly tense atmosphere, which affected the prioritization of work on this project. Nevertheless, we kept the client fully informed of all changes and delays. For the forum administration: Personal data has been posted in the complaint thread without permission. This is a violation of the law, and if such information continues to be shared, we reserve the right to report it to law enforcement. We demand that this information be immediately removed to avoid further legal action. I hope this information helps the forum members form an objective opinion about the situation.
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