Hello, respected forum members!
The situation described by the original poster distorts the facts and misleads the forum participants. The primary goal of this post is to damage the reputation of our company, which has successfully been creating websites for gaming projects for 18 years, with over 500 completed projects.
To clarify the situation, here are the exact facts:
The order was placed in March 2024.
The project was completed in May 2024. At that time, it was fully ready for installation, and we provided the client with proof of completion. The client confirmed this by paying the remaining balance. The completion time matches the estimate given at the time of the order.
There was indeed a delay in the installation of the project, which lasted several weeks. This was due to force majeure circumstances within our team, of which the client was promptly notified.
The project installation was completed in July 2024, which, according to the contract, is considered the delivery date of the project.
After the installation, we requested additional information for the final setup, which we only received in early August 2024. The nearly month-long delay was due to the client's fault.
The client also requested additional changes and revisions, which we completed free of charge as compensation.
As of today, we have:
A fully completed website, including additions and revisions
A configured ACP and UCP system (WizardsP)
A wiki prepared for activation
It’s important to note that during the course of the project, one of the client's team members, specifically Belli L2, repeatedly engaged in inappropriate communication, including ethnic and racial insults. This behavior created a highly tense atmosphere, which affected the prioritization of work on this project. Nevertheless, we kept the client fully informed of all changes and delays.
For the forum administration: Personal data has been posted in the complaint thread without permission. This is a violation of the law, and if such information continues to be shared, we reserve the right to report it to law enforcement. We demand that this information be immediately removed to avoid further legal action.
I hope this information helps the forum members form an objective opinion about the situation.
